Aug 8, 2014

Well, you went on vacation or rented a car for work, and you were caught in a hailstorm.  What is the first thing that runs through your mind?  Do you suddenly regret not purchasing the extra coverage?  Do not fret; it is easier to resolve a hail claim than you think.  Honda dealer in the Bridgewater area discusses hail claims on car rentals.

 

What to do if Car Rental is Damaged by Hail

First, whether or not you purchase the insurance, you should be covered under your primary car insurance policy.

  • First thing’s first, take pictures and email them to yourself.  Doing so creates time-stamped proof of what happened and what the vehicle looks like.  Make sure you take photos of every panel, the doors, hood, roof and bumpers, even if there is no damage.  You will have proof that there is no damage if the company tries to claim otherwise.
  • Call your insurance company and open a claim.
  • When you drop off the car, take photos again and fill out the damage report with the car rental employee.
  • If you purchased the company’s insurance, you should be finished once you pay the deductible.  The claim could take up to six months or more.
  • Keep reviewing your credit card statement for claim-related charges.
  • If your own insurance company is handling the claim, you do not have to deal with the car rental company once you drop off the vehicle.  Your insurance company can do that.  Any correspondence from the rental agency and concerns about the claim should be directed at your insurance company.